This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase or download from https://border.digital (the “Site”).
FIRSTLY AND IMPORTANTLY…
Your privacy (and well as our own) is absolutely priority #1. This website and its services are designed to support Border.Digital responsibly and morally with no interest in using technology in any negative way. Border.Digital operates under the GDPR legislation but if you have any concerns at all, please contact us at any time.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
WE COLLECT DEVICE INFORMATION USING THE FOLLOWING TECHNOLOGIES
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. This includes Google Analytics, Facebook Pixels, Twitter Pixels and Marketing Automation Pixels. These are all used to improve the service and communication practices to ensure value and relevancy is delivered to you and not spam or any negative contact or engagement.
Additionally, if ever you make a purchase or download or attempt to make a purchase or download through the Site, we process certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.
if you communicate with us via our contact form, online chat tools or any other means, any contact information you provide is stored securely for the purpose intended only.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you; Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We use and store the Contact Information that you provide to help us communicate with you only in the spirit by which you provide it. Example: If you contact Border.Digital with an enquiry, you will not subscribe you to email newsletters. In order to receive any newsletters from us, you will need to subscribe directly or ask to subscribe AND complete our opt-in process (automatic, via email) prior to any information being activated.
Your personal information and privacy is always important. Always.
SHARING YOUR PERSONAL INFORMATION
We may be required to share your Personal Information to comply with applicable laws and regulations, to respond to a legal request, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
MARKETING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of any of our targeted advertising by ensuring the “Social Media and Online” option is not ticked in your signup and communication settings. This can be changed at any time via the link the footer of any marketing email you receive from Kevin Mitchell – Border.Digital.
Additionally, you can opt-out of other third party systems. These are not controlled or processed by Border.Digital beyond the use of third-party tracking pixels for anonymous communication on each system respectively.
You can review their policies here:
- Facebook – https://www.facebook.com/settings/?tab=ads
- Twitter – https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-ads
- Google – https://www.google.com/settings/ads/anonymous
- Bing – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- HotJar – https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookie-Information
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at kevin@border.digital or by using the contact details in the contact section of the website.
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